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Facilitation for Workplace Teams ( 2 Day Intensive)

Please call for upcoming dates 613-596-4886 $1095

2 day workshop - 8:30 to 4:30
* Please note prices do not include tax
* When 2 or more attend a workshop from the same organization, they will receive a 10% discount.

Why This Workshop Now

Facilitation - Any activity that makes tasks for others easier, groups more effective or helps teams collaborate with greater synergy.

Work Teams - Workplace teams are typically embedded in open yet bounded systems composed of multiple levels. The broader systems set top-down constraints on team functioning. Simultaneously, team responses are complex bottom-up phenomena that emerge over time.

These definitions have not changed significantly since the facilitator's skill set coalesced around common practices and principles towards the end of the last century. However, both facilitation practice and workplace teams are being transformed by three major developments, which cry out for positive intervention. These developments are familiar to all of us and might be summarized as follows:

  1. Changing values in the workplace, accountability and delivery
  2. Shifting economics in the post-industrial world; and
  3. Growth in positive psychology combined with the new neurological science.

In this course we explore the origins of these pressures and shifts, the opportunities that drive them and the unintended effects they often leave in their wake. Because the ground continues to move and demands continue to mount, the expectations organizations have of their working teams are being continually adjusted.

Teams must clearly stay aware of the emerging skills they are expected to acquire and integrate. But how can a functioning team and its leadership concentrate on its mandate while continuously rebuilding or maintaining cohesion?

Facilitation tools have always worked on the principle that process awareness is the key to group development. The difference today is that we now have tools that expand that awareness more fully, instil progressive awareness of shared goals and create a climate of continuous dialogue.

This course teaches and coaches the fundamentals of group facilitation in this developing context. Attendees will learn how to pursue group targets as they acquire sharper interpersonal skills to make their groups more effective and exciting, energizing places to work.

During this eye-opening workshop we will accomplish the following:

  • Introduce participants to 21st Century facilitative team building tools and ideas
  • Provide practical access to positive psychology and group intervention tools
  • Align management practice with evolving team oriented challenges
  • Transform participants' own ideas about group dynamics so as to enhance capacity

Team Management and Facilitation

Since management (the community) began to take management (the practice) seriously - around the same time that a lengthening string of train wrecks began cutting into public confidence in railways - the pendulum of management focus has swung between process centric and people centric positions. So time and motion studies alternate with empowerment and engagement strategies or the equivalent.

Facilitation clearly lies on the people side of the swing. This is roughly where most organizations find themselves today as they attempt to consolidate what should be a growing technology dividend while actually coping with changing expectations within the work force. Chief among these is the inescapable requirement for collaboration. Because of the accelerating change imperative, the shift happening around how facilitation functions in a team environment is even more interesting.

Workshop Themes and Agenda Breakdown

This proposed two-day workshop, Facilitation for Workplace Teams is built around the themes of background, focus, change, context building, basic tools, group dynamics, behavioural science, governance, advanced tools and case studies.

Day 1 /am

Introductions and Expectations
Facilitation in today's workplace; origins, values, roles, opportunities, trends
Facilitation and the creation of functional teams

Day 1/pm

Basic tools: brainstorming, icebreakers, divergent and convergent thinking etc. Principles, ethics and risk management, safe containment, process management
Discussion: applications, team and organizational issues

Day 2/am

Facilitation in context: small group activity and team identity
Discussion: the fundamentals of group dynamics
Facilitative management and soft systems methodology in communities of teams

Day 2/pm

Advanced tools: scenario planning, six hats, team builders, scripted activities etc.
Creativity and innovation
Educational applications: facilitating team learning
Building your own toolkit
Questions and evaluations